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Application Manager · IT Technician
PRA Group
Duisburg, Germany
2023 — Present
Started as IT Technician for 4 months, then continued as Application Manager for ~1.6 years — developing, maintaining, and supporting company applications including Debtrak in a financial-services environment.
Used SQL extensively in SSMS for database queries, data investigation, reporting support, validation, troubleshooting, and controlled work on financial-application data.
Worked heavily with Azure DevOps and GitHub for repository management, source control, project / tool delivery, code publishing, issue tracking, and CI-style workflows.
Developed automation tooling with C#, PowerShell, Python, and C# to reduce repetitive work across invoice, legal, archive, Active Directory, printing, file-transfer, ticket-monitoring, and operations workflows.
Integrated the new Polish government API to automate communication with government systems and external companies — sending, receiving, and processing invoice-related data.
Received an internal Innovation & Impact Award and a SharePoint recognition post for automation work delivered while working part-time.


















